Privacy Policy
JAYVIRU Digital Store respects your privacy and is committed to protecting the information you provide when you use our website, purchase digital products, or contact us.
1. Information We Collect
When you use our website or purchase a product, we may receive information necessary to process your order and provide the purchased digital product. This may include information such as your name, mobile number, email address, payment-related information, order details, and technical information required for website operation.
2. Payment Information
Payments are processed through our payment service provider, Razorpay. JAYVIRU Digital Store does not directly store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials.
Payment information is handled according to the applicable policies and security practices of the payment service provider.
3. How We Use Information
Information may be used to:
- Process and verify purchases.
- Provide access to purchased digital products.
- Generate and manage orders and payment records.
- Respond to customer support requests.
- Prevent fraud, misuse, or unauthorized access.
- Improve website performance and customer experience.
4. Digital Product Downloads
After successful payment verification, customers may receive a secure download link for the purchased digital product.
Download links may be temporary and may expire after the period specified on the download page. Customers should download their purchased product within the available access period.
5. Cookies and Technical Information
Our website and third-party services may use cookies or similar technologies to maintain functionality, improve security, understand website usage, and provide a better user experience.
6. Third-Party Services
Our website may use third-party services including payment processing, hosting, analytics, security, and other infrastructure services. Information required for these services may be processed according to their respective privacy policies.
7. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary to complete transactions, provide customer support, maintain business and financial records, prevent fraud, resolve disputes, or comply with applicable legal requirements.
9. Children's Privacy
Our products may be designed for children, but purchases should be made by parents, guardians, or other authorized adults. We do not knowingly request unnecessary personal information directly from children.
10. Your Choices
You may contact us regarding questions about your personal information, purchases, or privacy-related concerns. Where applicable, you may request correction or clarification of information associated with your order.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised "Last Updated" date.
12. Contact
For privacy or data-related questions, please use the customer support contact details provided by JAYVIRU Digital Store.